Know the process before the appointment.
Plain answers about service fit, estimates, parts, paint work, booking deposits, and the information we need from you.
01What vehicles do you service?+
We evaluate most passenger cars, pickup trucks, SUVs, light commercial vehicles, and select specialty vehicles. Share the year, make, model, mileage, and concern when you request service so we can confirm fit.
02Do you provide estimates before starting?+
Yes. We explain the recommended scope and estimated cost before authorized work begins. Some concerns require paid diagnostic time before an accurate repair estimate is possible.
03How does the Square booking deposit work?+
A $149 scheduling deposit reserves diagnostic and planning time. Payment is completed on a secure Square-hosted page and is applied to your final approved invoice. It is not a final repair quote.
04Can you source replacement parts?+
Yes. We can recommend OEM, OEM-equivalent, remanufactured, or value-focused parts when available, explain the tradeoffs, and confirm fitment before installation.
05Do you serve customers outside Tennessee?+
Our shop is based in Union City, Tennessee. We support project planning, parts solutions, and coordinated mechanical-service inquiries from customers across the United States and Canada; physical service availability depends on vehicle location and project logistics.
06Do you guarantee paint color matching?+
Vehicle age, prior repairs, fading, and material differences can affect color. We assess each finish and explain realistic outcomes before refinishing work begins.
07What should I bring to my appointment?+
Bring the vehicle, keys, wheel-lock key if applicable, relevant service records, and a concise description of the symptoms—including when they occur.